Career

Responsibilities and Duties

• Manage daily operations of branch and ensure smooth and seamless functioning of all branch activities.
• Will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation
• Assist the Head Office in implementing business development strategies for assigned branch.
• Working closely with Counselling and operations Team to educate them about latest updates, policies and rules; also handling the team of counsellors and back office operations with result orientated strategies and planning.
• Provide quality and exceptionally services to customers.
• Will be the process owner for all clients of the branch (students) and ensuring that they are serviced and guided well from beginning to end of the complete student Visa application process.
• Achieve Branch sales target and projected profit.
• Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.
• Learn company’s CRM portal and use it efficiently for all routine activities.
• Support the team in resolving routine CRM related issues.
• Assist Head Office to operate the branch in line with company procedures and policies.
• Ensure that the branch personnel comply with all company policies.
• Maintain operational standards to provide an excellent working environment for employees.
• Lead, manage, train and motivate the team at the branch towards higher productivity.
• Ensure the facility is kept clean, safe and orderly.
• To counsel clients about student visa process & requirements of countries like Canada, UK, USA, Europe, New Zealand, Australia etc.
• Communicate personally with customers to ensure customer satisfaction.
• Resolve customer complaints promptly and efficiently.
• Support sales promotion activities including promotional campaigns, micro-marketing events, and trade shows
• Ensure operational excellence and integrity of the branch.
• Develop action plans to enhance operational controls and optimize customer service.
• Assist in performance appraisals, promotions, and compensation activities for employees.
• Routinely audit the records of the registered clients to ensure that their processing is on track.
• Pro-actively identify the issues which any client may face and provide quick resolution and take necessary measures to retain maximum no. of clients.
• Routinely audit the records of the registered clients to ensure that their processing is on track.

Desired Profile

• Postgraduate/ Graduate
• 5 yrs. of experience in the same field.
• Must have worked in the managerial capacity.
• Female candidate are preferred. Male candidates can also apply.
• Stable career history
• Good team leading experience.
• Candidate must have a strong knowledge about Canada, and preferably Australia, New Zealand & Europe Visa Rules & Regulations
• Good understanding of Visa application process, documentation requirements etc.
• Result-orientated and able to work under pressure to achieve results.
• Excellent Communication Skills (verbal & written both), pleasing personality & confident, Good keyboard skills, academically bright.
• An ability to communicate effectively with students and other members of the public of all age groups and social backgrounds.
• Flexibility over working hours.
• Encourages input and ideas from others.

Responsibilities and Duties

• Should have knowledge about admission process & requirement of countries like Canada, UK, USA, Europe, New Zealand, Australia etc.
• Must have lodged admission applications of Canada College and Universities
• Should have knowledge of the checklist as per the requirement.
• Liaising with the Branches and support them with completing the application process for their students.
• Be a bridge between the Branch and head office to ensure smooth flow of communication to avoid unnecessary delays in the processing of student applications.
• Learn company’s CRM portal and use it efficiently for all routine activities.
• Regularly update the status of all students and applications of the Branches into CRM.
• Coordinate with the College/University representatives for application process, Fee Receipts, Deferments and Refund etc.
• Pre-screen the applications and identify all the shortcomings and inform about all the additional requirements/docs which is required to the concerned instantly in 1 communication so as to avoid any further delay due to multiple coordination.
• Timely share the Information about the new requirements, status and new actions required from the concerned counsellor or other team members for any particular application as sent by the concerned Institution.
• Responsible for timely processing and timely reverting to all concerned for the requests received for Assessment, Application processing, Offer letter intimation, Tuition Fee deadlines, tuition fee acknowledgments, Fee receipts, LOA, refund etc from all branches and associates.
• To maintain the proper record keeping of all the students.
• To make the effective and error-free reports.
• Provide timely update and support to all branches for smooth processing of applications.

Desired Candidate Skills

• Should be a graduate in any stream.
• 1-2 yr experience in the same field as admission officer.
• Must have knowledge about admission application process of Canada and must have lodged applications for Canada. 
• Effective communication and interpersonal skills.
• Pleasing personality

Responsibilities and Duties

• To counsel clients about student visa process & requirements of countries like Canada, UK, USA, Australia, New Zealand, Europe etc.
• Learn company’s CRM portal and use it efficiently for all routine activities.
• Regularly update the status of all leads, students, applications into CRM.
• To explain about colleges and different courses.
• To explain about college and embassy fee structure.
• To convince and retain the customer in an effective manner.
• To provide the career counselling to the students in different fields.
• To maintain proper records for all the meetings with the students.
• To follow up the clients for enrolments.
• Regularly meet the assigned individual and team targets.

Desired Profile

• Should be a graduate in any stream.
• Self-starter, self-motivated, quick learner with good inter-personal skills with an ability to work in a team.
• Min. 2 yrs. of Experience in the same field.
• Knowledge regarding requirements of documents, filling procedures and answering inquiries from customers and resolve issues.
• Thorough knowledge of Visa Filling and admission process.
• Effective communication and interpersonal skills.
• Pleasing personality.
• Effective and excellent communication skills.

Job Description Administrative Manager

• To ensure that proper allocation of work and clear instructions is given to team members.
• Ensure that all counsellors are maintaining proper lists like Walk-in sheet, Registration Sheet, Admission Sheet and records and are timely updating their follow-up remarks.
• Check and compile report of all cases of all Counsellor like - No. of walk-ins, No. of leads assigned, No. of Registrations, No. of Drop-outs, No. of Active students (Tuition fees paid), Any pending tasks etc.
• Continuously monitor pending applications and tasks on CRM and ensure that all the details are timely and swiftly updated on CRM.
• Training of new staff for complete process, checklists and documentation, Universities/colleges requirements etc.
• Ensure that counsellors are providing 2 or more than 2 options to the clients.
• Ensure proper maintenance and timely updating of Branch MIS.
• Keep on check for any dropped-out student with respective counsellor and provide a solution to retain the student.
• Ensure that after sales services are excellent as well as make sure all required coordination with client are done smoothly and swiftly.

Desired Profile

• 2-5 yrs. of experience in the same field.
• Candidate must have a strong knowledge about Canada, Australia, New Zealand & Europe Visa Rules & Regulations
• Good understanding of Visa application process, documentation requirements etc.
• Result‐orientated and able to work under pressure to achieve results.
• Excellent Communication Skills (verbal & written both), pleasing personality & confident, Good keyboard skills, academically bright.
• An ability to communicate effectively with students and other members of the public of all age groups and social backgrounds.
• Flexibility over working hours.
• Encourages input and ideas from others.

Responsibilities and Duties

• Teaching IELTS including spoken English to the students
• Making teaching plans for the IELTS Program
• Managing the class; preparing the lessons to be delivered to the Students.
• Preparing and setting tests, examination papers, and exercises
• Marking and providing appropriate feedback to the students
• Basic administration, such as keeping student registers and
• Maintaining attendance records and MIS of students progress.

Skills Required

• Result-orientated and able to work under pressure to achieve results.
• Excellent command of spoken and written English as well as the local language.
• Presentation and Teaching Skills
• An ability to communicate effectively with students and other
• Members of the public of all age groups and social backgrounds.
• Flexibility over working hours.

Desired Profile

• Graduate/Post Graduate
• At least 1 year of experience in IELTS Teaching
• Excellent verbal and written communication with attention to details
• Ability to convey reports and updates to the Coordinator
• Excellent computer skills (MS Office, Outlook)
• Should know the IELTS system well and its exams

Responsibilities and Duties

• To counsel clients about student visa process & requirements of countries like Canada, UK, USA, Australia, New Zealand, Europe etc.
• Learn company’s CRM portal and use it efficiently for all routine activities.
• Regularly update the status of all leads, students, applications into CRM.
• To explain about colleges and different courses.
• To explain about college and embassy fee structure.
• To convince and retain the customer in an effective manner.
• To provide the career counselling to the students in different fields.
• To maintain proper records for all the meetings with the students.
• To follow up the clients for enrolments.
• Regularly meet the assigned individual and team targets.

Desired Profile

• Should be a graduate in any stream.
• Self-starter, self-motivated, quick learner with good inter-personal skills with an ability to work in a team.
• Min. 3-4 yrs. of Experience in the same field.
• Knowledge regarding requirements of documents, filling procedures and answering inquiries from customers and resolve issues.
• Thorough knowledge of Visa Filling and admission process.
• Effective communication and interpersonal skills.
• Pleasing personality.
• Effective and excellent communication skills.

Desired Candidate Skills

• Working closely with Admission and Counselling Team to educate them about latest updates also handling the team for counsellors and filing officers with result orientated strategies and planning.
• Will be the process owner for all clients of the branch (students) and ensuring that they are serviced and guided well from beginning to end of the complete student Visa application process.
• Ensuring or crosschecking complete visa application documentation including all the financial & background related papers are correct and as per the requirement.
• Helping team to manage the students and providing advice in preparing the visa files.
• Taking appropriate action/ decisions depending on the situation in order to get more visa approvals.
• Train students for Visa Interview.
• Learn company’s CRM portal and use it efficiently for all routine activities.
• Lead the team to regularly update the status of all leads, students, applications into CRM without any delay.
• Support the team in resolving routine CRM related issues.
• Responsible for the complete maintenance of the branch including proper record keeping of all important documents, maintenance of all office equipment’s and facilities etc.
• Managing the educational fairs and seminars
• Keeping proper and updated record for the entire team progress and delivering quality work.
• To counsel clients about student visa process & requirements of countries like Canada, UK, USA, Europe, New Zealand, Australia etc.
• Routinely audit the records of the registered clients to ensure that their processing is on track.
• Pro-actively identify the issues which any client may face and provide quick resolution and take necessary measures to retain maximum no. of clients.

Desired Profile

• 2-5 yrs. of experience in the same field.
• Candidate must have a strong knowledge about Canada, Australia, New Zealand & Europe Visa Rules & Regulations
• Good understanding of Visa application process, documentation requirements etc.
• Result‐orientated and able to work under pressure to achieve results.
• Excellent Communication Skills (verbal & written both), pleasing personality & confident, Good keyboard skills, academically bright.
• An ability to communicate effectively with students and other members of the public of all age groups and social backgrounds.
• Flexibility over working hours.
• Encourages input and ideas from others.